Lou Frangian - Pharmacies

Advancing Access to Team Based Care Practice Facilitator

January 11, 2019 | By | More
  • Part Time
  • Anywhere
  • Posted 5 months ago

Posted January 11, 2019
Expires January 25, 2019
Advancing Access to Team Based Care Practice Facilitator
Component/Team: Client Access Team
Status: Permanent, 0.8 – 1.0 FTE Part-time (28 – 35 hours per week)
Salary Scale: $68,392 – $82,400 annualized salary plus benefits, all pro-rated to
Part-time status
Start Date: Immediately
Position Description:
Advancing access to team-based care is a facilitated-outreach and quality improvement approach that aims to:
 Improve outcomes for persons with complex care needs by fostering a culture of shared, team-based care and increasing equitable access to interprofessional care teams
 build capacity for ongoing integration, collaboration and quality improvement in primary care in Ontario.
The facilitator will work to connect primary care providers (primarily physicians) who do not have access to interprofessional teams within their practice, and their patients with complex care needs, to interprofessional care teams elsewhere in the system. Shared care differs from traditional referral or consultation models in that it entails active collaboration, and ongoing communication and flow of information, between all providers. The purpose of a facilitated outreach approach, is to build capacity for shared care by providing training, resources, quality improvement support and practice based learning for continued collaboration, integration, and quality improvement in primary care.
The Facilitator plays a key role in helping non-team providers and interprofessional care teams work together to develop common goals, effective communication pathways and robust working relationships. The Facilitator will be a champion of and support all change and improvement processes that enable adoption of advancing access to team-based care practices and operations. A focus of the facilitator’s role will be to engage all implementation partners in creating an environment of respect, tolerance and open-mindedness, for collaborative decision-making and co-learning in patient care.
The facilitator will also work with the research and evaluation team to collect and analyze data and they will be responsible for reporting back to non-team providers and care teams and supporting their active engagement in continued practice-based learning, and program improvement. Additionally, the facilitator will work with non-team providers and care teams to build local communities of practice and identify learning initiatives that will support
sustainability of shared cared, and promote continued collaboration, integration, and quality improvement in primary care.
Skills, Education and Experience:
Requirements for this position include:
Education and Language
 Graduate degree in health sciences, education or related discipline
 Quality improvement training/certification (e.g. IHI Primary Care Practice Coaching, certified LEAN practitioners) an asset.
 Under the Centre’s designation to provide French Language Services:
- French (oral expression): Advanced +
- French (oral comprehension): Superior
- French (reading comprehension): Advanced
 Fluency in English, both oral and written
Professional Experience
 Minimum of 5 years work experience, or an equivalent combination of education and experience
 Experience working with diverse, interdisciplinary teams and application of team building skills
**A valid driver’s license and access to dependable transportation is essential.
Knowledge, Skills and Abilities
 Passion for equitable access to care and ability to inspire others to make change to improve outcomes for persons with complex care needs;
 Excellent interpersonal skills and proven ability to build strong, trusting relationships with health care providers and other stakeholders;
 Ability to work collaboratively within and across multi-disciplinary teams and community partners.
 Knowledge of quality improvement concepts and ability to learn quality improvement models and methods (e.g.rapid cycle improvement), quality measures and reporting, and clinical practice transformation models and methods (e.g. Chronic Care Model);
 Ability to understand and explain data reports in different ways to different stakeholders;
 Strong analytical skills and the ability to recognize the relationship between diverse aspects of the health care system;
 Excellent facilitation, problem solving, decision making and conflict management skills;
 Ability to be flexible and creative and take different approaches to change management;
 Excellent prioritizing, and organization skills;
 Excellent oral and written communication skills;
 Strong computer skills, including Microsoft Office (e.g. Outlook, Visio, Project, Excel, Word, and PowerPoint);
Reporting Relationship:
The Facilitator is directly accountable to the Director, AMHS/CAT for the carrying out of his/her duties and through the Director to the Executive Director.
Conditions of Employment:
Hours of work will be developed in collaboration with the successful candidate to ensure a healthy work-life balance. A schedule of work will be based on the Centre’s hours of operation and program requirements and may include some evenings.
An offer of employment will be conditional upon the candidate completing a criminal reference check, verification of educational requirement for this position and linguistic profile to the satisfaction of the Sandy Hill Community Health Centre.
SHCHC will provide accommodation for applicants with disabilities in its recruitment process.
If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.
How to Apply:
To apply, please visit sandyhillchc.workable.com and select the appropriate job opening.
Clients of the Centre are welcome to apply. Should a client become the successful candidate, they will no longer be able to continue receiving services at Sandy Hill Community Health Centre. Assistance will be made available to find an alternative provider.
POSTING DATE: January 11, 2019 CLOSING DATE: January 25, 2019, 4:00 p.m.


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