Lou Frangian - Pharmacies

Employment Counsellor

January 9, 2018 | By | More
  • Full Time
  • Anywhere
  • Posted 4 months ago

PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation. JOB TITLE: Employment Counsellor JOB #: 2017-0105
Status: Term from February 1, 2018 until March 31, 2020 Hours: 35 hrs/week Benefits and eligibility: Cost shared benefits, pension plan, leave entitlement Pay scale: $26.524-31.204/hour Application deadline: Friday January 19, 2018 at 4:00pm

Job Summary

The Employment Counsellor is responsible for delivering employment services geared to the needs of immigrants, newcomers and Internationally Trainer Professionals. This position is responsible for working one-on-one with clients of the various employment services programs under Employment Services.

Job Specific Responsibilities

Direct Client Service – Provides direct one-on-one support to immigrant, newcomer and Internationally Trained Professionals in a client-centred manner. – Manages client case loads. – Performs employment and needs assessments for clients. – Reduces barriers to access for the populations served by the program. – In partnership with the client and/or relevant stakeholders, develops reviews and monitors employment service plans. – Supports clients in their career exploration and job search. – Assists clients to build support networks. – Provides assistance with intake/assessment processes. – Establishes and maintains positive and supportive relationships with client. – Provides information and resources to clients. – Provides financial supports to clients in keeping with program guidelines. – Problem solves difficulties and celebrates successes with clients as appropriate. – Participates in regular chart reviews and case conferences. – Performs client follow-up as per program guidelines. – Maintains awareness of current issues and developments in the respective field. – Liaises with clients and external resources/organizations as required. – Establishes working relationships with relevant agencies/services that support client needs. – Makes referrals to other staff and/or agencies pertaining to relevant client issues.

Administration – Maintains electronic/paper client records and protects the confidentiality of the information. – Participates in regular chart audits and reviews.
- Assists in maintaining the program database by entering data, generating reports, supporting analysis, and regular auditing of data integrity. – Assists in compiling and maintaining program resources. – Assists in preparation of program and promotional materials and other documents as assigned. – Monitors client attendance and generates reports as required.

Human Resources – Contributes to volunteer recruitment, screening, orientation and training. – Provides support and assistance to volunteers and/or placement students. – Covers-off volunteers/or placement student duties as required.

Teamwork and Collaboration – Provides resources and support to program staff pertaining to specific client issues. – Assists in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program. – Attends and participates at team and general staff meetings as scheduled. – Participates in the evaluation component of the relevant program. – Maintains effective communication of information among internal and external stakeholders. – Participates in staff development as appropriate to the position.

Program Support – Assists in promotional activities and client recruitment/outreach.


Education – Bachelor Degree in Social Sciences or related field or equivalent combination of experience and education.

Professional Experience – 3 to 5 years experience in the following areas: o employment counseling in related field, particularly with immigrants, newcomers and Internationally Trained Professionals o experience in employment related initiatives

Key Competencies – Knowledge of issues, trends and legislation in the employment field and the labour market. – Certified in, or have demonstrated knowledge of common assessment tools. – An understanding of the factors affecting employability, in particular for immigrant job and newcomer seekers and Internationally Trained Professionals. – Knowledge of adult learning principles. – Knowledge of community and social service resources, in particular services for job seekers.

Pinecrest-Queensway Community Health Centre

1365 Richmond Road
Ottawa, ON   K2B 6R7
(613) 820-4922 ext. 3418
Fax – 613-288-3407




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